Questions, answered
What businesses ask before choosing CompV2.
01What is CompV2?
CompV2 is a managed website and operating platform created specifically for competition businesses. It includes the public website, customer journey, management tools, licence and eligible platform updates.
02Can we change how the website looks ourselves?
Yes. This is a central CompV2 feature. Your team can switch dark or light mode, change the master accent, choose header and page layouts, change competition grids, select action styles, choose icons and edit guided content without commissioning a redesign.
03Which layout choices are included?
CompV2 includes wide, classic, centred and modern headers; compact, medium and full page widths; split, hero and stacked competition pages; multiple competition grids; three How it works presentations; and icon-only or icon-and-label header actions.
04Can our site still look completely individual?
Yes. The standard packages provide extensive self-service controls. Bespoke adds a fully individual design direction and custom layouts while retaining the same editable CompV2 controls underneath.
05Do I own my website content?
Your business content, customer data and uploaded media remain yours, subject to the service terms. CompV2 software and licensed modules remain part of the subscription service.
06What is excluded from the £49 Launch package?
CompV2 Launch includes the complete core competition platform but not the advanced CompV2 Games suite or Marketing Suite. The Games suite is included with Professional, while the Marketing Suite is included with Growth.
07Can I change package later?
Yes. Eligible subscriptions can be upgraded through the billing portal. Downgrades take effect in accordance with the service terms and may remove access to game modules.
08How long does setup take?
We estimate that you can be live and trading within 1–2 weeks. The main variable is your merchant application, which can take from two days to one week. Applying for a Meta RMG licence can also add time, but the 1–2 week onboarding window is normally ideal for configuring your site and preparing for launch.
09Can I use my own domain?
Yes. During onboarding, we provide the details for a couple of simple DNS settings to add to your domain so it points to your CompV2 website. We can guide you through the change.
10Do you help with setting up my competition company?
Yes. Your onboarding specialist will explain the available setup approaches and support you in choosing the most suitable way to establish and operate your competition business.
11What happens if I cancel?
Billing can be managed through the client portal. Software access and managed updates continue until the subscription ends; licensed CompV2 modules then become inactive.
12Does bespoke mean completely custom?
Yes. Bespoke projects receive an individual design direction, layouts and customer journey built as an update-safe design layer on the CompV2 platform. Your team still retains the agreed self-service appearance and content controls.
13Are payment provider charges included?
No. Transaction charges billed by your chosen payment provider are separate. Any additional services outside the selected CompV2 package will be agreed with you before work begins.